Privacy Policy

Last updated: January 2026

1. Introduction

EduEval ("we," "our," or "us") is committed to protecting the privacy of educators, administrators, and all users of our educator observation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and organizational affiliation. This information is necessary to provide you with access to the platform and associate you with your school or district.

Observation Data

We collect and store classroom observation records, evidence notes, performance ratings, commendations, and recommendations created by administrators during the observation process. This data is essential to the core functionality of our service.

Usage Data

We automatically collect certain information when you access our service, including your IP address, browser type, access times, and pages viewed. This helps us improve our service and troubleshoot issues.

3. FERPA Compliance

We understand that educational institutions are subject to the Family Educational Rights and Privacy Act (FERPA). We are committed to supporting your FERPA compliance obligations:

  • We act as a "school official" with a legitimate educational interest in the education records we process
  • We maintain strict access controls to ensure only authorized personnel can view observation data
  • We maintain audit logs of all access to observation records
  • We do not use education records for any purpose other than providing our services
  • We do not share education records with third parties except as directed by your organization

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our educator observation platform
  • Process and store classroom observations and related data
  • Send you service-related notifications (e.g., observation completion notices)
  • Respond to your requests and support inquiries
  • Analyze usage patterns to improve user experience
  • Protect against fraudulent or unauthorized access

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these limited circumstances:

  • Within Your Organization: Administrators can view observations for teachers in their organization
  • Service Providers: We use trusted third-party services (hosting, email) that process data on our behalf
  • Legal Requirements: When required by law, subpoena, or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Role-based access controls limiting data access to authorized users
  • Regular security assessments and monitoring
  • Secure authentication mechanisms
  • Audit logging of data access

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Observation records are retained according to your organization's data retention policies. Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required by law or your organization's policies.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Portability: Request a copy of your data in a portable format

To exercise these rights, contact your organization administrator or email us at privacy@edueval.com

9. Children's Privacy

Our service is designed for use by adult educators and administrators. We do not knowingly collect personal information directly from children under 13. The observation data stored in our platform pertains to teacher performance, not student information. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

EduEval Privacy Team
Email: privacy@edueval.com